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We provide a variety of computer related technology services. This page
covers a brief description of our Subscription Based Computer and Network
Support Services. Pricing, Terms and Conditions are subject to change.
Our specialty is networking however we do service any personal computer,
including Apple Macintosh.
We can design a network for you from the ground up carrying through to the
implementation and maintenance stages and setup a variety of service agreements
to help you maintain you Information Technology Systems and Equipment.
Further, we can start by helping you with cabling a location, adding new
cable runs for expansions or changes to existing networks, plus provide any and
all of the networking upgrades or additions and modifications to an existing
Local or Wide Area Network.
Can't wait? For fast response use our online service form:
Click here for Service Request From
Or Toll Free: 866-4911-PCCARE / 866-491-1722
Email: Click
here to send us an email.
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Service |
Description |
Price |
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Remote Support/Admin |
One hour phone/remote support or up to three incidents |
$125.00/month |
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Server Monitoring
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* Check Antivirus updates
* Verify Tape back-ups
* Check available server disk space, disk health and logs
* Check for basic Server Load alarms.
* Server Alive Check
|
$119/Month |
|
Security Administration Monitored daily |
* Remote monitoring and maintenance of firewall
* Notification of relevant threats
* Bandwidth and Traffic Load Monitoring
|
$50/Month |
|
Email: Virus/Spam Scrubbing |
Spam filtering and Virus detection/removal Services |
Call for
Price |
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VPN Services |
Monitoring of VPN connections |
Call for
Price |
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Subscription Package: Basic |
* Remote Support/Admin Service
* Network Monitoring
* Priority II for on-site scheduling
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$165.00/Month |
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Subscription Package: Silver |
* Security Administration
* Remote Administration
* Network Monitoring
* Priority I for on-site scheduling (Top Priority)
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$195.00/Month |
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Subscription Package: Gold |
Basic or Silver Plans Plus: * Additional 5 hrs/month on-site or remote
service
includes:
* Network/PC repair time
* One hour scheduled monthly on-site to answer questions
* Run Windows Updates
* Assess network health
* Scan error logs
* Fix any issues
* 5% discount on all time incurred past 5 hours
|
Basic or
Silver $ Plus $475
Monthly |
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Subscription Package:
Platinum
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Basic or Silver Plans Plus: * Additional 10 hrs/month on-site or
remote service
includes:
* Network/PC repair time
* Two hour scheduled monthly on-site to answer questions
* Run Windows Updates
* Assess network health
* Scan error logs
* Fix any issues
* 5% discount on all time incurred past 5 hours
|
Basic or
Silver $ Plus $875
Monthly
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Partial Terms and Conditions:
* Services require Windows 2000 Server or
higher, UNIX, Apple Macintosh or Windows XP with Remote Desktop (Apple ARD)
enabled and a firewall that allows remote connection.
Any service involving Server Monitoring will require:
* Approved (by our consultants at our company) tape backup and anti-virus
software
Security Administration:
* Requires a Firewall based on our recommendations
All remote support and remote monitoring services will require the following:
* Require High Speed Fixed Static IP Internet Connection (ISDN, DSL, Cable
Modem, Fiber Optic/FIOS, T1 or higher)
Contact us for a quote to bring your information technology system into
remote compliance!
Any hours incurred over the maximum allotted time will be invoiced at our basic
network support $110/hr less allowable discounts. Discounts apply only while
contract is in force. Contract will be invoiced the 15th of the month prior to
effective date. Payment will be due on or before the effective date. Either
party may cancel this contract at anytime, effective the end of paid period.
Terms and Conditions subject to change and may have to be priced after a
diagnosis and review of your information technology system.
Subscription Based Computer and Network Maintenance Agreements Provided in:
Kent, WA
Eastside WA
Seattle, WA
Sno-King, WA
King County, WA
Snohomish County, WA
Kirkland, WA
Redmond, WA
Mill Creek, WA
Everett, WA
Bothell, WA
Kenmore, WA
Monroe, WA
Bellevue, WA
Snohomish, WA
Marysville, WA
Carnation, WA
Sammamish, WA
Issaquah, WA
Mercer Island, WA
North Kent, WA
Shoreline, WA
Newcastle, WA
Renton, WA
Kent, WA
Duvall, WA
Lynnwood, WA
Issaquah, WA
Carnation, WA
Maltby, WA
Meadowdale, WA
Bothell, WA
Everett, WA
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